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Terms & Conditions.
Standard Payment Terms
You agree to pay the agreed initial invoice upon receipt, which will act as a project deposit.
Every subsequent invoice will have a 7-day payment term. If your payment is not made within 14 days, AXIS GLOBAL CO will charge a late payment fee of 15% per month on any overdue and unpaid balance not in dispute. This is for the human resources, interest, and other costs AXIS GLOBAL CO pays for carrying outstanding invoices. AXIS GLOBAL CO reserves the right to suspend work until payment is received.
All overdue penalties are prorated weekly and calculated in advance.
Transactions of $1,000 AUD or less will be payable at the point of deal confirmation via Debit or Credit Card. All Debit and Credit Card payments will be securely processed via PayPal or Stripe. A receipt for your transaction will be issued automatically via email.
Changes, Revisions, Mistakes
All quotes include one round of change. Spelling, Content and Image Errors are always fixed for free. Additional change requests to work that has been accepted and approved by a client can be completed upon request and billed according to our Standard Payment Terms. If a project requires changes beyond the scope of an initial quote, we will notify the client and provide them with a revised invoice. If you choose not to proceed with the revised invoice, you agree to compensate AXIS GLOBAL CO for any work already completed under the original quote and/or invoice.
At AXIS GLOBAL CO, we are committed to delivering the highest standards of work to the best of our abilities, we cannot always guarantee work that is free from errors (as we are human after all) and therefore cannot be liable to you or any third party for any issues that may arise as a result of the work we have completed, regardless of notification of errors in our work by you or your business representatives. Please refer to our indemnity terms for further information.
Liability and Indemnity
When you partner with AXIS GLOBAL CO you agree to indemnify and hold AXIS GLOBAL CO, its directors, agents and representatives, of and from any and all claims, demands, losses, cause of action, damage, lawsuits, judgements, including attorney's fees and costs, to the extent caused by or arising out of or relating to the work completed by AXIS GLOBAL CO.
AXIS GLOBAL CO takes no responsibility for breaches or conflicts arising from breaches of compliance where your business is subject to any such regulatory restrictions for marketing, public relations and media, advertising and/or brand representation.
Mutual Agreed Collaboration
AXIS GLOBAL CO agrees to use best efforts to complete and exceed your expectations as a client when delivering our products and services. You as our client, agree to support us by making available all the necessary project information and cooperating with us in a timely manner to aid in the completion of tasks to assist you in reaching your goals. Projects that go dormant longer than 14 days due to incomplete or outstanding information will incur a fee of 20% of the project value to resume work at the sole discretion of AXIS GLOBAL CO.
As-Needed Services and Support
Clients who require 'as-needed services' and/or 'as-needed support' must provide a valid credit card or debit card and agree to our as-needed services and support terms. AXIS GLOBAL CO will store your provided card information, which will allow AXIS GLOBAL CO to complete projects that require card details, without any unnecessary delays.
Charges For Additional Services Requested, Required, Performed
Work, design, copywriting and service requests above and beyond those listed in the budget and/or package specifications may be considered out of scope, additional fees may be incurred. AXIS GLOBAL CO will notify you with the option for billing terms at an agreed rate. Some services may have standard pricing structures, which estimate costs will be referred to for your acceptance prior to work commencing. This includes as-needed services as required or requested by you and/or your staff. If AXIS GLOBAL CO has not provided a specific quote with adjusted payment plans and custom pricing, you will be charged according to our standard service pricing table. Contact us for the latest pricing information.
Services provided by AXIS GLOBAL CO are billed in 15-minute segments, with a minimum time of 30 minutes applying per service. A valid debit or credit card on file is required for work to commence or a payment plan that is guaranteed by valid and current government issued identification.
Advertising and Paid Advertising Management
Our Advertising Management Fees are $850 per month or 20% of your total advertising spend, exclusive of GST. Advertising Spend is calculated from the first day to the last day of each calendar month, you will be invoiced monthly or charged via direct debit. Each month you will receive a monthly performance report. Creation or setup of new campaigns will be individually charged and you will be provided a quote per campaign.
Project Completion Timelines
Project completion timelines are estimates and may change throughout your campaign and/or project. In the event of a change, you will receive correspondence from your account manager and provided with a new estimate. AXIS GLOBAL CO will not be liable to you or any third party for any damages, including any lost profits, lost savings or other consequential or special damages as a result of project delays.
Mutual (Bi-Lateral) Confidentiality and Privacy Agreements
As a client of AXIS GLOBAL CO you will enter a mutual (Bi-Lateral) Confidentiality and Privacy Agreement with respect to any information disclosed by one party to the other, which may not already be available in the public domain or accessible from other sources outside the arrangements between both parties.
Confidential information may include but is not limited to:
Pricing and Quotes;
Processes and Trade Secrets and Operations;
Unreleased news and/or announcements; and
Details of prospective projects.
Suspension or Termination Process
AXIS GLOBAL CO reserves the right to terminate ongoing services provided to any client and any time without cause or explanation. In the event of immediate termination, you will be notified in writing. Where services are critical for your business operations, and where possible without additional cost, we will assist in transferring management of those services to your alternative service provider.
Warranty of Authority
As a client of AXIS GLOBAL CO, you warrant that you have full legal and regulatory authority to produce, issue and distribute the materials you have instructed us to create on your behalf. AXIS GLOBAL CO is not liable for any damages or loss caused to any third party or you as the client for the unlawful creation, publication, distribution, or unauthorised use of any works completed by your institution or approved by you as a result of your engagement with us. We reserve the right to un-publish or suspend the distribution of materials, products, or content that is considered to be in violation of your legal authority, is in a legal dispute, or maybe considered unlawful.
Sever-ability of Terms
Invalidity of one or more clauses in these Terms shall not have an effect on any other clause in these Terms. If possible, any unenforceable or invalid clause in these terms shall be modified to show the original intention of the parties.
Changes To Terms and Conditions
Terms and Conditions replace all prior Terms, communications and understandings between you as a client and AXIS GLOBAL CO unless expressly stipulated in writing and agreed to by both parties.
We may update and change these terms from time to time. In the event that these terms are changed, NOIZE PTY LTD may or may not notify you. Any new work completed for you will be subject to the most current set of Terms outlined on this page.
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