Privacy Notice

At Axis Global Co Pty Ltd (“Axis Global”), your privacy matters. We understand the importance of personal data and want you to feel confident in how we collect, use, and protect your information. This Privacy Notice outlines what data we collect, why we collect it, and how we use it—so you can make informed decisions when interacting with us.

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Please take a moment to review our privacy practices. If you have questions, contact us via our website’s Contact Form or email privacy@axisglobal.co.​

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Who Is Responsible for Your Data?

All personal data shared with or collected by Axis Global is controlled by Axis Global Co Pty Ltd and its affiliated entities. This notice applies to all personal information gathered through our services, websites, applications, and platforms operated under the Axis Global brand.​

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What Is Personal Data?

“Personal data” refers to any information that can identify you directly or indirectly, such as your name, email, IP address, or location. We may collect data in various ways:

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• Directly from you (e.g., when signing up for newsletters, requesting services, or making a purchase)

• Automatically (e.g., through cookies, browsing data, or usage logs)

• From third-party sources (e.g., marketing partners, social media, or public records)

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You are not required to provide personal data; however, choosing not to may impact our ability to deliver services or respond to your inquiries effectively.

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When do we collect Sensitive Data?

In rare cases, we may collect sensitive information—such as health-related data or personal preferences—with your explicit consent. For example, if you request content tailored to dietary needs or wellness interests, you may voluntarily share relevant information.​​

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Children's Privacy

Axis Global services are intended for adults. If we knowingly collect data from a child under the legal age without parental consent, we will take appropriate steps to delete it. For platforms intended for younger audiences, we ensure compliance with local laws by requiring guardian approval before any data collection.

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Why We Use Your Data

We only use your data when there is a clear, lawful basis to do so. This includes:

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• Fulfilling orders or delivering services

• Answering inquiries and customer service requests

• Enhancing your experience with personalised content

• Sending relevant marketing communications (where consented)

• Improving our platforms, services, and advertising strategies

• Conducting analytics and performance reporting

• Ensuring platform security and fraud prevention

• Meeting legal and regulatory requirements

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In some cases, we use your data based on legitimate interests, but always ensure your rights are respected and upheld.

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Profiling and Personalisation

We may analyse your interactions with our websites, content, and communications to tailor your experience. This includes segmenting users into groups based on behaviour, interests, and preferences—so we can serve relevant recommendations and content.​

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Example: If you frequently explore sustainability-related topics on our website, we may highlight new initiatives or promotions that match those interests.

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You can withdraw consent for profiling at any time using our cookie preferences or unsubscribe links in communications.

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Use of Artificial Intelligence (Ai)

Axis Global may offer AI-driven experiences (e.g., virtual assistants, interactive tools). If you engage with AI features and include personal data in your prompts, that data may be processed and stored for safety, performance monitoring, and experience enhancement. You will be informed when you’re interacting with AI rather than a human.

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Who We Share Data With

We only share personal data when necessary and in accordance with the law:

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• Third-party service providers – e.g., IT support, marketing platforms, delivery services.

• Advertising and analytics partners – to personalise ads or evaluate campaign success.

• Business transfers – in case of mergers, acquisitions, or insolvency.

• Legal disclosures – when required to comply with legal obligations, enforce rights, or address fraud/security concerns.

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International Data Transfers

Your data may be transferred outside your country of residence, including to jurisdictions without equivalent data protection laws. When this occurs, Axis Global ensures your data is protected through one of the following safeguards:

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• Contracts enforcing equivalent data protection standards

• Transfers to countries recognised as offering adequate protection

• Other legally approved transfer mechanisms

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Data Security

We take strong technical and organisational measures to keep your personal data secure. These include:

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• Encryption, pseudonymisation, and restricted access

• Use of secure servers and infrastructure

• Staff training and confidentiality agreements

• Only authorised personnel with a legitimate need have access to your data.

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How Long Do We Keep Your Data

We retain your data only as long as necessary for the purposes outlined in this notice—or to comply with legal or operational requirements. When no longer needed, we securely delete or anonymise your data.

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Your Rights

You have several rights under applicable privacy laws, including:

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• Right to be informed – Know how and why we use your data

• Right to access – Request a copy of your data

• Right to correction – Fix any errors in your personal data

• Right to deletion – Request erasure of your data (subject to exceptions)

• Right to restrict processing – Limit how your data is used

• Right to object – Stop your data from being used for certain purposes, such as direct marketing

• Rights related to automated decisions – Challenge and request human review of decisions made solely by automated means

• Right to withdraw consent – Revoke consent where relied upon

• Right to data portability – Request your data in a reusable format

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You can exercise these rights by contacting us at privacy@axisglobal.co.

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Contacting Us

If you have any questions, concerns, or complaints about our privacy practices, you can reach out to our Data Privacy Officer:

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• privacy@axisglobal.co