Vulnerability Disclosure Policy

At Axis Global Co Pty Ltd (“Axis Global”), we are committed to safeguarding our systems, protecting sensitive information, and upholding the highest standards of cyber security for our business, our partners, and our community.

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We take cyber security seriously and recognise the importance of privacy, information integrity, and transparency. Axis Global is dedicated to proactively addressing and resolving security vulnerabilities through a coordinated and responsible disclosure process. Our goal is to ensure the safety of our digital infrastructure and the protection of data belonging to our users, clients, employees, and collaborators.

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Our Approach

When informed of a legitimate vulnerability, Axis Global will:

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• Acknowledge the report promptly.

• Assign internal resources to assess the issue.

• Investigate the matter thoroughly.

• Implement necessary patches or mitigation measures as quickly as possible.

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Whether you are a customer, developer, ethical hacker, or security researcher, we value your role in helping protect our digital ecosystem.

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How to Report a Security Issue

If you believe you have discovered a vulnerability or security concern affecting Axis Global systems, please report it confidentially by contacting our security team at:

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• security@axisglobal.co

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Responsible Reporting Guidelines

To ensure a productive and ethical disclosure process, we ask that all reporters:

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• Respect privacy: Immediately cease testing and notify us if any personal or sensitive information (including usernames, passwords, or credentials) is accessed. Do not save, store, or transmit any such data.

• Act in good faith: Submit vulnerability reports without any conditions or demands.

• Work collaboratively: Report the first identified issue and seek permission before conducting further testing. Give us reasonable time to investigate and resolve the issue before any public disclosure.

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Strictly Prohibited Activities

Please do not:

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• Acknowledge the report promptly.

• Assign internal resources to assess the issue.

• Investigate the matter thoroughly.

• Implement necessary patches or mitigation measures as quickly as possible.

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Next Steps After Submission

We deeply appreciate the contribution of security professionals and researchers who take the time to responsibly report vulnerabilities. Your efforts help us continuously strengthen the integrity of our systems and services.​

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Thank You

Thank you for working with us to improve our security and protect the broader Axis Global community.​